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Polls
Do you use AI in any of your business operations?
Yes
No
How much of your business in 2024 is corporate travel?
10%
(15%)
20%
(8%)
30%
(6%)
40%
(7%)
50%
(10%)
60%
(8%)
70%
(10%)
80%
(10%)
90%
(16%)
100%
(10%)
Which social media platform do you use the most to promote and grow your business?
Facebook
(36%)
X (Twitter)
(0%)
LinkedIn
(10%)
Instagram
(16%)
TikTok
(3%)
I don't use social media
(36%)
How do you book NDC products?
Airlines direct
(5%)
Third-party platforms (e.g. Thomalex)
(10%)
GDS portals
(15%)
A combination of all the above
(10%)
I don’t use NDC
(60%)
Do you have good demand from South Africans travelling to the Paris Olympics?
Yes
(4%)
No
(96%)
Will the GNU improve the general economy of South Africa?
Yes, within one year
(11%)
Yes, within five years
(40%)
Yes, but it will take at least 10 years
(27%)
No
(22%)
Should airlines save fuel by not serving meals and drinks (other than water) on domestic flights?
Yes
(32%)
No
(68%)
For which clients are you using NDC (CHOOSE 1)?
Corporate clients
(6%)
Leisure clients
(12%)
Both
(22%)
Neither
(59%)
Which Med destination is the most popular with your clients?
Spain
(10%)
France
(14%)
Italy
(29%)
Croatia
(8%)
Greece
(38%)
Are you happy to switch to booking NDC content where available?
Yes
(19%)
No
(81%)
Are suppliers conducting enough educationals to make sure agents understand their products?
Yes
(8%)
No
(92%)
Are your sales volumes back to pre-COVID levels?
Yes
(54%)
No
(46%)
What is your corporate travellers’ top concern when travelling into Africa (CHOOSE ONE)?
Reliability of airlines and airlift
(45%)
Difficulties entering countries due to corruption
(4%)
Personal security and safety
(22%)
Vaccinations and health issues
(2%)
Adequate insurance
(0%)
Disaster management
(1%)
Safe and dependable ground transfers
(8%)
Quality of hotels and restaurants
(4%)
Ensuring visas are received on time
(12%)
Transacting and using the right payment methods (cards / forex)
(2%)
In 2024, are you seeing more demand for group travel from (choose one):
Corporate clients
(23%)
Leisure clients
(37%)
Neither
(40%)
Which INTERCONTINENTAL airline offers agents the best afterhours support?
Emirates
(38%)
Qatar Airlines
(17%)
Etihad Airways
(1%)
Cathay Pacific
(1%)
Singapore Airlines
(7%)
Qantas
(16%)
Delta Air Lines
(4%)
United Airlines
(3%)
Lufthansa/ SWISS
(5%)
Air France-KLM
(2%)
British Airways
(2%)
Virgin Atlantic
(2%)
Turkish Airlines
(3%)
Which REGIONAL airline offers agents the best afterhours support?
SAA
(18%)
Fastjet
(4%)
Airlink
(34%)
Ethiopian Airlines
(6%)
Kenya Airways
(2%)
Air Mauritius
(12%)
Air Seychelles
(5%)
LAM
(1%)
Rwandair
(19%)
Proflight Zambia
(2%)
Which domestic airline offers agents the best afterhours support?
SAA
(13%)
Airlink
(33%)
FlySafair
(25%)
CemAir
(4%)
LIFT
(25%)
Are you struggling to find seats on flights for the coming European summer season?
Yes
(74%)
No
(26%)
Will you still be working as a travel agent in five years from now?
Yes
(58%)
No
(42%)
Are you booking more premium economy seating for your corporates instead of business class?
Yes
(57%)
No
(43%)
Do you engage in the practice of skiplagging when requested by a client? (NB: This is an anonymous poll)
Yes
(9%)
No
(91%)
Are you seeing an increased demand for solo travel products and services?
Yes
(47%)
No
(53%)
In 2023-2024 is there increased demand for sustainable and green travel compared with 2019?
Yes
(41%)
No
(59%)
Are you satisfied with afterhours support for agents and clients amongst International Airlines?
Yes
(10%)
No
(90%)
Are you satisfied with afterhours support for agents and clients amongst domestic airlines?
Yes
(6%)
No
(94%)
Are corporate clients travelling less because virtual meetings have become a thing?
Yes
(66%)
No
(34%)
Do your clients attending conferences locally, regionally, and internationally report that the WiFi is adequate (select up to three answers):
Yes in South Africa
(27%)
No in South Africa
(12%)
Yes in Africa
(12%)
No in Africa
(16%)
Yes internationally
(28%)
No internationally
(5%)
Have you seen increased demand for expeditions cruises, adventure itineraries and active holidays from people aged 60 plus?
Yes
(33%)
No
(67%)
With international fares sky high, are more clients choosing to fly via the Middle Eastern hubs?
Yes
(86%)
No
(14%)
Is the Wi-Fi provided at conferences as stable and fast as your clients would like?
Yes
(32%)
No
(68%)
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The Med Feature July 2024