It may not be news to the industry but now it’s official – TMCs’ services are vital to corporate travel managers.
A study by GBTA and Egencia found that the majority of TMCs in Asia, North America, Latin America and Europe were working directly with travel buyers to play an increasingly important role in implementing, improving and successfully operating global travel programmes. Key capabilities for travel managers include TMCs’ industry knowledge (96%), access to local rates (93%) and combined global coverage and local footprints (89%). Some 1 429 travel buyers were surveyed.
“As multinational corporations operate across the world, they are enlisting the help of travel management companies to bolster their programmes by leveraging TMCs’ regional expertise and technology offerings to help them manage travel spend more strategically,” says GBTA vp of research, Joseph Bates. “Global travel programmes help control costs, manage risk and can function across any number of regions to support the business traveller.”
