Japan typhoon: EK releases rebooking procedures

Travellers are advised that due to Typhoon Jebi, all flights into/out of Osaka Kansai International Airport have been cancelled until September 8 due to the airport closure and heavy flooding. 

Passengers connecting on to affected flights to Osaka will not be accepted at the original point of departure until further notice.

Customers booked to travel to/from Osaka can opt to change their flights and postpone their departure up to seven days later than originally booked and are requested to contact their travel agent or booking offices to make changes to their bookings. 

Travellers are also advised to ensure their contact details are correct by visiting Manage Your Booking to receive the latest updates.


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