Home
FacebookSearchMenu
  • Subscribe (free)
  • Subscribe (free)
  • News
  • Features
  • TravelInfo
  • Columns
  • Community
  • Sponsored
  • Contact Us
    • Contact Us
    • About Us
    • Advertise
    • Send Us News

Share

  • Facebook
  • LinkedIn
  • E-mail
  • Print

Opinion: Bags on time, but people delayed at ORTIA

03 Oct 2016 - by Dave Marsh
Comments | 0

It happens nowhere else. Carousels whir, stacked with hundreds of bags from international arriving passengers, but there are no passengers seen retrieving the luggage.
The passengers have, in fact, arrived but they are still massed at immigration, waiting to be processed by Home Affairs officials.
On Thursday, airlines were reporting that arriving passengers were missing connections and that carousels were only finally cleared two hours after international flights had landed. Home Affairs has posted signs asking passengers to be patient while it introduces the new system where biometric information is collected on arrival so that visa applicants do not have to apply in person.
It applies to a handful of countries, including India, Russia and China.
There is no separate queue for this process and all arrivals with foreign passports are in the same queue, although most do not require a visa.
Airlines report that it is a daily occurrence with dire results for passengers and the industry as travel plans are disrupted.
Home Affairs introduced the gathering of biometric data on arrival to improve the visitor experience as a result of the upheaval caused by its new visa requirements last year.

Sign up to our mailing list and get daily news headlines and weekly features directly to your inbox free.

Breaking News: FlySafair pilot strike ends

Today 13:29
Comments | 0

KQ and TC sign MoU

30 Jul 2025
Comments | 0

Feature: Car-rental industry faces emissions pressure

30 Jul 2025
Comments | 0

BlackBrick Aparthotels joins HotelREZ

30 Jul 2025
Comments | 0

Celestyal adds F1 access to Abu Dhabi cruise

30 Jul 2025
Comments | 0

GBTA conference 2025 heads to Irene

30 Jul 2025
Comments | 0

Latest Changes on Travelinfo (30 Jul '25)

30 Jul 2025
Comments | 0

SA travellers look to northern Europe

29 Jul 2025
Comments | 0

Airlink expands codeshares with Emirates and Air France

29 Jul 2025
Comments | 0

Airports begin lifting EU liquid limits

29 Jul 2025
Comments | 0

US warns Europe over flight caps

29 Jul 2025
Comments | 0

Feature: Local EV rental market warms up

29 Jul 2025
Comments | 0

KQ, WestJet sign interline agreement

29 Jul 2025
Comments | 0
  • Load more

FeatureClick to view

Travel technology July 2025

Poll

How many different booking systems would you say you interact with on a daily basis to fulfil client travel requests?
  • © Now Media
  • Privacy Policy
  • Travel News on Facebook
  • Travel News RSS
  • Contact Us
  • About Us
  • Advertise
  • Send Us News