MORE than a century of gracious hospitality has taught the Orient Express Hotels' Mount Nelson in Cape Town a thing or two about the importance of the personal touch for its guests and the recent implementation of a few little extra comforts has proved extremely popular, says a hotel spokesperson.
The housekeeping department has taken to making up guests' beds according to personal preference, offering a variety of pillow types ranging from foam, non-allergenic to full down goose feathers.
And should you leave your reading glasses on the plane, the hotel's well-filled specs case is on hand to find the perfect pair for your eyes.
A friendly pair of goldfish are on loan for the duration of the stay, to provide comfort to lonely single travellers, young or old.
Should visitors arrive feeling ill, staff will rally round with a steaming bowl of soup brought to the room, a pot of herbal tea and a pack of aromatherapy products.
An assortment of CDs, videos and magazines are also brought in to alleviate bed ridden boredom.
Standard bedroom amenities are mouthwash, shower gel, shampoo, conditioner, body lotion and luxury soap, plus six individually sized bathrobes from baby, toddler, teenager, lady, gentleman or extra large for those who prefer a bit of extra comfort.
(Adele Mackenzie)
