Agents are escalating the issue of airfare point of sale (POS) by raising the matter with airlines in an attempt to move from POS to point of commencement.
The problem, agents agree, is that clients are finding cheaper deals online, meaning they often lost the sale or are left to bear the brunt of a disgruntled client who thinks their agent is trying to rip them off.
Club Travel has developed a solution to answer some of the challenges of POS restrictions.
For more on this story, see the latest issue of TNW or get a sneak peek here.
