Questions around whether travel agents will be able to continue to facilitate the sale of travel insurance without a formal qualification have surfaced in response to the Financial Services Board’s (FSB) investigations into whether stricter regulations are needed in the industry.
Uriah Jansen, md of Oojah Travel Protection, which administers Hollard Travel Insurance, says the industry may soon experience significant change with regards to how travel agents facilitate the sale of cover. She says the FSB has taken an increased interest in the way in which agents are engaging with insurance, asking insurance providers to provide stats around this.
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