Acsa’s safety and security department says it is working with the South African Police Service to clear loiterers from OR Tambo International Airport.
Responding to a comment posted on eTNW’s Disqus that called for Acsa to “get their act together by first sorting out the loiterers at the exit on the ground floor”, manager of communications for Acsa Unathi Batyashe-Fillis says: “We are working tirelessly to rid the airport of this menace. The team recently conducted special operations where several arrests were made as part of our commitment to ensure that passengers have a pleasant experience at our airport precinct.”
She says they are also working closely with the courts to find ways of curbing future re-occurrences. Acsa encourages airport users who are approached or harassed by loiterers to report the incident to the security control on +27 (0)11 921 6655 or +27 (0)11 921 6813.
“When we receive such a call, a security team is dispatched to give the matter immediate attention. The control room operates on a 24-hour basis. There are also a number of security personnel on the ground who can be approached for assistance to deal with such matters,” says Unathi.
She adds that Acsa takes all complaints seriously as the experience and safety of airport users is of utmost importance.
