FROM Monday December 12, Gatwick Express, the non-stop rail-air link between London Victoria and Gatwick Airport, will test the new ticket gates that have been installed at both London Victoria and Gatwick Airport train stations.
The new ticket gate lines will be staffed by dedicated Gatwick Express Customer Service Hosts. They will also be enabled to accept smartcard technologies in the future. This new gate line to the Gatwick Express platforms, at both stations, means there will no longer be an option to buy a ticket once on board the Gatwick Express train from Monday December 12.
As well as online, tickets can easily be bought at ticket machines and ticket offices at both Victoria and Gatwick airport stations. The newly created Gatwick Express Customer Service Hosts will also be on hand to sell tickets with their mobile ticket machines. As well as these new gates and the new staffing role, the non-stop rail service provider is installing eight new ticket machines at London Victoria train station and Gatwick Airport train station. The new gates will be fully operational by December 31.
Gatwick Express ends buy-on-board option
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