Iata goes paperless

IATA has updated its Agency
Management Solution (AMS)
to an online process.
The AMS allows agents to
apply for accreditation online
and also enables existing
agents to update their
information through an online
interactive form.
The new IT system allows
members to submit New
Head Office, Branch, Online
Branch, Branch Abroad,
Specific Sales Activity code
and Voluntary Relinquishment
forms online. The registration
can be accessed on the Iata
Customer Portal at www.iata.
org/cs.
The portal is a single-entry
point with Iata and the login
credentials created will be
subsequently used to access
several systems and services.
The new system allows
all required documentation
and data to be transmitted
directly to the Iata Agency
Management department,
reducing the required hard
copies and associated
overheads.
Pre-populated fields capture
all the specific requirements
for applicants in the given
country, including validations
for addresses, VAT or phone
numbers, and customer
contact information will now
be retained, so agents will no
longer need to add it for each
issue.