Heathrow’s new app, Aira, has been designed to assist the 6 000 visually impaired travellers who move through the airport each year.
The free app connects passengers directly to a trained professional agent for advice on navigating through Heathrow and assistance with finding specific locations, including gates, special assistance facilities, retail outlets, and restaurants, within the airport. The app also provides live information on news affecting their journey.
eTNWs sister publication Travel and Meetings Buyer has the full story.
