New baggage policy at Dubai

AGENTS are advised to warn
clients flying to and from
Dubai International Airport
about a new baggage policy
that came into effect on
March 8.
Bags must now have at
least one flat surface and
those that do not comply
will be rejected at check-in,
including irregularly shaped
and oversized items.
The new baggage policy
is an effort to enhance the
performance of check-in
operations, improve services
and reduce the risk of
mishandling, and applies to
all airlines operating from
the airport.
“Passengers, who show
up at the airport with noncompliant
baggage, will
have the option of having
it repacked in boxes, at a
fee,” said vice president
of terminals operations
at Dubai International, Ali
Angizeh.
“Bags that are round or
do not have a flat surface
of any kind are by far the
largest source of baggage
jams. These jams can
shut down sections of our
systems, delay baggage
delivery to the aircraft
and inconvenience our
customers.”