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New codeshare offers seamless flights to Europe

20 Jun 2018 - by Savannah Freemantle
Comments | 0

AGENTS are now able to

through-check clients flying

to Europe, thanks to a

recent codeshare between

KLM and kulula.com.

The kulula flights covered

include flights between

Cape Town and Durban,

Johannesburg and Cape

Town, Johannesburg and

Durban, Johannesburg and

East London, as well as

Johannesburg and George.

This development will

partially address a gap in the

market created when SAA

cancelled some domestic

routes, which were taken up

by Mango. This resulted in

a reduction in the number

of international flights with

through-check connections

(TNW January 10/17),

because Mango does not

have any codeshares or

interline agreements with

international carriers.

An agent told TNW that

this has been a ‘disaster’

for her clients. “They either

have to accept extended

stopovers between flights

or they are limited in terms

of when they can fly. They

also can’t through-check

baggage. The worst part is

the incompetence agents

experience when trying

to get assistance from

airlines.” 

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