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A new experience on US route

13 Nov 2019 - by Sarah Robertson
Comments | 0

DELTA Air Lines is

introducing its new-look

Boeing 777-200ER on

the Johannesburg-Atlanta

route. The aircraft,

which was temporarily

introduced during October,

will be permanent from

early December.

This means a new

premium economy product

and the new Delta One

Suite in business class

will be available on

the route. A reinvented

on-board experience has

also been introduced

in economy class from

November 5, with basic

economy fares coming in

the near future.

“Delta Premium Select

offers passengers Sky

Priority check-in; dedicated

security lanes; expedited

baggage handling;

allocated overhead

storage; high resolution

34cm seat-back screens;

48cm-wide seats with

17cm recline; adjustable

leg and footrests and

TUMI amenity kits,” says

Delta’s director of sales

for Africa, Middle East and

India, Jimmy Eichelgruen.

Delta’s business class

will now also feature the

new Delta One Suite – a

private suite with direct

aisle access, a lie-flat

seat, a power outlet and

USB port, a 45cm highresolution screen, and

spacious compartments

for shoes, headphones

and personal devices.

The new economyclass service will provide

passengers with welcome

Bellini cocktails after

take-off; a hot towel

service; a thank-you

chocolate before landing;

mix and match mains

and appetisers with

larger portion sizes and a

separate dessert service,

says Jimmy. Prosecco,

wines, beers, spirits,

soft drinks and Starbucks

coffee will also be served

on a complimentary basis.

Jimmy adds that Delta

will soon introduce basic

economy fares to South

Africa too.

“These fares will

provide customers

with more choice, best

suited to their needs,

while still including all

the same main cabin

on-board perks, including

complimentary meals,

beverages and in-flight

entertainment,” he says.

Other airline basic

economy fare options

in the SA market do not

included checked luggage.

Jimmy could not confirm

at the time of print

whether Delta’s basic fare

option would include or

exclude checked baggage,

saying the airline would

communicate details

closer to the launch.

TNW understands that

all Delta airfares listed

in the GDS currently do

include checked baggage

ex-South Africa.

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