Protect yourself

The Congo fraud was likely
conducted by downloading
spyware on the hotel’s
computer, says Christo.
This is often done via a
spam email asking the
user to click on a link.
The fraudsters then likely
used a website to create
a fake email address that
is the same as an existing
address, to impersonate
the hotel. To avoid falling
victim, Christo suggests the
following:
 Pick up the phone. If your
supplier says they have a
change in banking details,
confirm this is the case.
Conduct malware sweeps
to ensure there is no
spyware on your computer.
Never just hit reply. Fake
email addresses are
designed to redirect all
correspondence to the
fake address only. By
retyping the supplier’s
original address, you will
correspond with the original
supplier again.
Check the spelling of
email addresses carefully
– sometimes fraudsters
simply change a letter
in the fake address and
rely on the victim not
noticing.