THOMPSONS Holidays
introduced a new
online booking
system called Easiclick
earlier this year.
The B2B system allows
agents to quote, package,
sell and pay online for any
of the operator’s South
African product, with
plans to expand by adding
its Indian Ocean island
product to the system.
EasiClick consultant,
Orisha Nagan, said about
800 agents had registered
on the online system and
that online sales were
growing exponentially
as agents became more
comfortable with the
processes.
“We initially struggled
with uptake as agents
like to work with people
but sales are now growing
strongly.
“Agents are able to
book flights, hotels,
car hire, sightseeing
and transfers on the
system and to email the
quotes to themselves.
They are then able to
book and eventually
process payment online
themselves. The system
is available 24/7
allowing agents to
bypass the necessity of
calling in during office
hours for quotes,” said
Orisha.
Thompsons’ online booking system gains traction
Comments | 0
