Delta is deploying Radio Frequency Identification (RFID) baggage tracking technology,
with improved real-time tracking for baggage carried on its aircraft. RFID will replace
barcode hand scanning. Instead, scanners use radio waves to capture data stored on an
RFID chip embedded in the luggage tag. “With RFID, travellers will see their bags on and
off the aircraft during their journey via push notifications to the Fly Delta mobile app,
beginning in the fourth quarter of 2016,” says Bill Lentsch, Delta’s senior vp airport
customer service and cargo operations. Initial deployments of RFID show that bags are
tracked with a 99,9% success rate.
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