BA continues to invest in CPT

BRITISH Airways has
opened its new R19,8m
lounge at Cape Town
International Airport, an
investment that proved its
commitment to the Cape TownLondon
route, the airline said.
BA will increase its Cape
Town-London ights from seven
to 10 a week next month.
The lounge is twice the size
of the previous BA lounge,
accommodating up to 148
travellers. It is the rst in
South Africa to be modelled on
the airline’s Galleries Lounges
in Heathrow’s Terminal 5.
The facility integrates both
British and South African
design. It features two large
bathrooms, each with a luxury
shower, complimentary WiFi
and power points for up to
90% of guests.
BA’s chefs also worked with
local suppliers to create a new
lounge menu that includes
a choice of two hot dishes,
soups, a selection of wraps
and lled rolls, a cheese
board and snack selection. A
new feature is the wine area,
similar to an upmarket wine
bar, which showcases some
of the Cape’s best wines. It
also has a dedicated tasting
area where local estates will
occasionally present tastings.
Speaking at the opening
event, Denize McGregor, BA’s
head of customer service and
operations, said: “Lounges
are an important part of our
customer service experience
for our premium customers
and most loyal frequent yers.
In fact our Executive Club
members rate lounges as
one of the top benets of the
loyalty programme.”
Alan Winde, Western
Cape MEC for Economic
Development and Tourism,
commended BA on the lounge
as well as its increased
frequencies to Cape Town.
“When other airlines are
ending their summer season
ights as we head into winter,
BA is doing the opposite,”
he said.