Congestion eases at OR Tambo

OR TAMBO International Airport
has taken steps to reduce
congestion for international
passengers departing through
its main Terminal A and
international passengers who
are in transit airside.
A new passenger link
has increased passenger
processing capacity from 200
to 700 people per hour.
Space for the link was made
by moving the existing transit
security screening area to the
upper level. This enabled Ortia
to create an additional security
point, as well as address
various compliance-related
issues with traffic to and from
the transit hotel.
Passengers checking in at
Terminal A will experience
shorter queues at the terminal
security and emigration
processing points, where
congestion has been caused
by growth in international
passengers.
After checking in, passengers
can either turn left to the old
security checkpoint or right
to the new modernised and
enlarged facility that has been
upgraded to handle more than
double its previous capacity of
300 an hour.
Queueing times for both
options will be added in the
near future.
Airport spokesperson,
Leigh Gunkel-Keuler says
the passenger link is one of
the elements of the airport’s
Ambience Programme, which
aims to enhance travellers’
experience.
Another addition to be
implemented at Terminal A is
the use of ‘Smart Security’,
with a pilot test last year.
This will also help to ease
congestion and is less
intrusive as no human contact
is made during the process