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Monday Smile: Heroic travel agent goes the extra mile to save vacation

05 Feb 2024
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A dream vacation hung in the balance when two passengers forgot their passports hundreds of miles away. Australian travel agent Anna Powell embarked on a whirlwind mission to save the day – and the pair’s holiday!

A couple who booked a cruise from Sydney to Singapore were devastated to discover they had left their passports at their home in Toowoomba.

Anna raced against time, driving 140km to Brisbane Airport to catch a flight to Sydney, defying distance and traffic jams to reunite clients with their precious passports and deliver them to their cruise ship just in the nick of time.

Read all about this travel agent’s holiday rescue mission here.

Have you ever gone above and beyond to make a client’s holiday perfect? Send your stories to editor@travelnews.co.za.

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