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Pax opt to fly direct post US ban

19 Apr 2017
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TRAVEL agents have seen a recent

surge in interest in direct flights to the

US on Delta, SAA and Virgin Atlantic.

The trend follows the US Department

for Homeland Security’s decision to

ban all electronic devices larger than

a smartphone on US-bound flights

travelling through certain hubs in the

Middle East from March 25.

Mohammed Mirza, travel consultant

of A2Z Travel Services, says Qatar

Airways used to be the airline of

choice for his corporate and leisure

clients travelling to the US due to

its competitive fares and on-board

services and entertainment system.

Now they are leaning towards Delta

instead, says Mohammed. “Travellers

would rather fork out so they can use

their tablets and laptops on board. This

has spiked sales for airlines like Delta

as well as SAA and Virgin.”

Marco Tomasicchio, gm of XL

International Travels, is surprised

by this consumer behaviour, mainly

because fares on SAA are pricey.

Chanelle Moses, team leader of Flight

Centre Randpark Ridge, who used to

book most of her clients to the US on

Emirates, says she expected this trend.

“People who can afford to travel to the

US on business or leisure can generally

afford to spend more on airfares.”

Virgin Atlantic has seen passengers

arrive at OR Tambo to check in for their

US-bound flight on a Mid-East carrier,

become aware of the ban, cancel their

flight and book a direct flight on Virgin.

“In the last seven days we have seen

a huge influx of forward bookings from

April to June, which could be attributed

to the ban,” says Darrin Thomas,

marketing manager of Virgin Atlantic.

Mohammed is concerned about the

impact that this behaviour will have on

agents’ commission, as the airlines

that consumers are now choosing do

not offer commission, which some

Mid-East carriers do. That said, agents

are unsure how much longer travellers

will be able to afford to fly direct to

the US considering SA’s economy.

Mohammed concludes that “only time

will tell.

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