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Price, not security, deters travellers to Kenya

08 Feb 2017 - by Dorine Reinstein
Comments | 0

TRAVEL from South Africa

to Kenya is down – not

because of recent security

issues but because South

Africans find the destination

too expensive.

Muriithi Ndegwa, md of the

Kenya Tourism Board (KTB),

told TNW at Indaba, that

tourism numbers to Kenya

from South Africa had declined

by 11% for the period 2012 to

2013. He attributed the drop

to the ceasing of operations

of 1time’s direct flight from

Johannesburg to Mombasa.

Tour operators agree that

price and air accessibility

are the main deterrents for

a beach holiday to Kenya.

Juan Nel, marketing director

of Stay Africa, says Mombasa

and Malindi were once good

options for South Africans who

couldn’t afford Mauritius or

Zanzibar, but the current high

airfares have rendered the

Kenyan coast uncompetitive.

“The hotels and safari

companies are doing their bit

in making the destination as

affordable as possible but we

need the airlines to come to

the party as well,” he says.

Lower airfares are not on

the cards, however. Helena

Maxwell, sales manager of

Kenya Airways, says the low

airfares 1time used to charge

on the Mombasa route are not

sustainable. A direct flight to

Mombasa, although always on

the radar, is also not planned

for the near future, she adds.

A direct flight could help to

turn the destination around.

Karin Sieberhagen, marketing

manager of Serena Hotels,

says going via Nairobi has an

impact on clients’ decisions to

visit Mombasa. “They would

rather fly direct to Mauritius

and Zanzibar.”

Lynette Smith, Cullinan

Outbound Tourism’s product

and contracting executive for

Africa, says the security threat

should not be underestimated

either. “Pirate activity on the

north coast, and more recently

the killing of civilians in the

mall in Nairobi, have also had

a negative effect on sales.”

The drop in demand for

Kenya seems to be contained

to the coast. Tour operators

say demand for safaris

remains unchanged. Frank

Glettenberg, ceo of Private

Safaris, says: “Many SA

clients now combine a safari

in Kenya with a beach stay in

Zanzibar.”

Liesel van Zyl, product

manager of Go2Africa, says

the operator advises clients

to avoid Mombasa and the

Kenyan north coast, including

Lamu. The south coast is still

in demand, however, although

Liesel also admits a lot of

travellers tend to rather opt

for Zanzibar and Seychelles

as add-on beach holidays to a

Kenyan safari.

Meanwhile, the recently

issued UK and US travel

advisories have had a huge

impact on Kenya tourism

globally.

Millicent Odhiambo, ceo

of the Mombasa and Coast

Tourism Association told

TNW that the evacuation of

UK tourists from Kenya had

conveyed the impression that

there was a war on the

horizon and had depicted

the coastal region, especially

Mombasa, as highly insecure.

She says the truth is that

stringent measures have

been taken, both by the

government and private

sector, to ensure travellers are

safe. “The travel advisories

will have a ripple effect on

the economy. It has been

unwarranted.” Millicent adds

that the government has been

lobbying Western countries to

lift the advisories.

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