Thailand’s Department of Land Transport announced the roll-out of a new QR code system for taxis to improve passenger safety.
More than 70 000 taxis are expected to be equipped with QR codes by June.
The system introduces three types of QR codes, each serving a different function. The purple codes allow passengers to verify a driver’s identity before entering the vehicle; the blue QR codes offer passengers fare estimates, real-time ride tracking and the ability to share trip details with friends or family; and the red QR codes provide a direct channel for reporting issues such as driver refusals, overcharging or other misconduct.
Complaints submitted through the system are linked to government databases, giving authorities a clearer record of incidents and enabling faster enforcement action.
