Emirates is expanding its flexible travel options, offering free date changes to Dubai, lower refund fees and a new travel insurance product.
Passengers can change their travel dates as many times as they need at no charge across every fare type when travelling to Dubai.
The airline has also reduced refund fees on flights to Dubai to US$50 (R806) on Saver fares and $25 (R403) on Flex fares in Economy. In business class, refund fees will be $50 (R806) on Special and Saver fares and $25 (R403) on Flex fares.
Customers travelling anywhere on the Emirates network can receive one free date change on tickets. They can also hold a fare for 24 hours at no charge.
The airline has also introduced its Comprehensive Travel Cover, covering a range of scenarios, including added conflict cover with reimbursement of medical expenses and a free trip extension of up to 30 days. Customers are also covered for trip cancellation, baggage delay and loss, unlimited worldwide medical expenses and emergency evacuation.
For disrupted flights, Emirates says it will provide accommodation for affected customers and rebook passengers to their destinations at no additional cost, including when cancellations are caused by airspace disruptions.
