FCM Consulting has launched the Travel Impact Index, an assessment tool designed to help organisations and travel managers demonstrate the value of managed travel programmes amid growing pressure to justify spend.
The launch comes as corporate travel undergoes significant change, driven by advances in AI and automation, as well as ongoing economic and geopolitical pressures. As a result, travel managers are facing increased scrutiny from senior leadership to quantify costs, risks and returns.
The Travel Impact Index aims to equip travel managers with data and frameworks to articulate programme value in business terms and benchmark performance against industry peers.
The index will assess programme strength across operational costs, governance, risk management, data visibility, supplier strategy and stakeholder engagement.
“Automation and accessible data can give the impression that managed travel is straightforward and easily reduced to price,” said Jo Lloyd, Global Head of Customer Management and Consulting at FCM. “The real value lies in the oversight, risk management and judgments that sit behind the transactions.”
