According to iOCO Infor Services, 61% of global hotels invest in mobile technology.
But, says the IT advisory and consulting service, the remainder need to invest in game-changing hospitality technology to keep up with evolving consumer culture. Guests demand smarter, quicker and less limited access to hotel services and this requires smarter technology.
A successful, scalable technology platform includes a few key technologies such as cloud environments; mobile-friendly integration; and expanded payment support.
According to a recent Infor White Paper, technology development contributes toward values and culture in daily consumer behaviour and expectations.
A tech-savvy hotel implements technology at all touch points – from check-in apps and digital keys to mobile payment solutions, automated service, real-time information sharing, reliable access to high-speed WiFi and personalised tech-driven experiences.
