KULULA passengers
can now pre-purchase
emergency-exit-row
seats, which offer more
leg-room and comfort.
They are located overwing
and at the front
of the aircraft on kulula
domestic flights.
Over-wing seats cost
R100 and front row
seats R120.
The front-row
emergency-exit seats
also allow passengers
to disembark first.
“The emergency-exitrow
seats are in high
demand. We believe this
new product offering
will greatly enhance
the kulula customer
experience,” says
head of marketing,
Shaun Pozyn.
Certain criteria must be
met before a customer
is allowed to occupy
an emergency-exit-row
seat and these can be
confirmed by checking
the requirements
and agreeing to the
terms. Customers
who have purchased
an emergency-exit-row
seat must check in at
the airport counters so
that agents can confirm
compliance, as online
check-in is unavailable
for these seats.
Customers wishing to
pre-purchase seats can
do so at the time of
booking or by adding it
to their booking through
the ‘add extras’ function
on the kulula.com
website or via the kulula
contact centre.
Travel agents booking
via the GDS cannot
book ancillaries but
travellers can add
their own extras, using
their booking reference
number and surname.
Pre-purchase kulula exit-row seats
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