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Travel agents, GDSs on board with Iata’s NDC

21 Feb 2018 - by Dorine Reinstein
Comments | 0

THE NDC seems to be

moving in the right

direction, as the travel

industry and GDS companies

have agreed to withdraw their

opposition to Resolution 787.

But what has made the travel

industry change tack?

Otto de Vries, ceo of Asata,

says four critical amendments

have been agreed on

regarding Iata’s application to

the US DOT to pass resolution

787. This has seen Open

Allies (all GDSs and 400-

odd industry stakeholders,

including the WTAAA) withdraw

their opposition.

1. Personal information

It has now been claried that

approval of Iata Resolution

787 does not constitute

approval of any agreement

among Iata member airlines

to require the disclosure by

any passenger of personal

information of any kind.

Otto says a major concern

was that travellers would

have to disclose personal

information, which could then

lead to certain customers not

being able to access all fares.

2. The NDC is voluntary

Approval of Iata Resolution

787 does not constitute

approval of any agreement

among Iata member airlines

to require the use of any

particular data transmission

standard(s).

In other words, nobody can

be forced to use the NDC,

says Otto.

3. Data ownership

This approval does not in

any way address the issue

of data ownership and

specically does not include

approval of Section 1.2.7

of Resolution 787 or of any

other reference to ownership

in the Resolution.

Otto says data ownership

was a major hurdle for travel

agents, as they are not

prepared to relinquish data

ownership. The travel agent

will continue to own their

clients’ data.

4. Compatibility

Any communications or

message standards or

protocols developed under

Resolution 787 shall be

open standards. This means

all communication should

be useable by distributors

of air transportation

and intermediaries in

the distribution of air

transportation, including CRSs

and other aggregators, on a

non-discriminatory basis.

Otto says this means that

communication will remain

unaffected, regardless of

which airline or GDS is being

used.

The above four amendments

are a step in the right

direction, Otto believes. He

adds, however, that agreement

on the above-mentioned

amendments in no way

represents an endorsement

of the NDC by the GDSs or by

Open Allies as a group. “This

has merely opened the door

to further discussions.”

To facilitate further

discussions on the NDC,

the Airline Distribution

Stakeholder Forum

(ADSF) was created. It will

allow industry players to

exchange information in a

collaborative manner on

technical standards and

regulatory policy. The industry

organisations taking part in

the ADSF are: ASTA, ECTAA,

ETTSA, GBTA, Iata, Open

Allies, Travel Tech and WTAAA

(represented by ACTA, AFTA,

ABAV, and Asata).

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