TRAVEL agents booking
through Amadeus channels
can now add selected travel
insurance policies to a flight
booking without having to
go off the GDS. This follows
Amadeus’s partnership with
Hepstar – a global travel
insurance aggregator based in
Cape Town.
Hepstar has integrated
its products into Amadeus
Insurance Hosting, allowing
travel agents to book Bidvest,
Regent or Hollard travel
insurance while booking flights
on the GDS, rather than exiting
the GDS to go to a travel
insurance provider’s website.
Using a credit card collection
system, the GDS pulls travel
insurance quotes relating to
the client’s passenger name
record (PNR) through an
automated process.
In the case of Hollard,
“When the travel agent enters
the client’s credit card details
via the Amadeus GDS, the
interface communicates with
the Hollard payment gateway.
The payment gateway will debit
the client’s credit card and the
money is deposited directly
from the client’s account into
the Hollard travel premium
account,” says Uriah Jansen
md of Oojah Travel Protection,
which administers Hollard
Travel Insurance.
Additionally, insurance
bookings processed on this
platform are fully integrated
into the PNR and back-office
systems. Customers will also
see these bookings in their
itinerary.
Bookings made on this
platform will also count
toward agencies’ booking
targets, says Amadeus senior
marketing manager, Jannine
Adams. Agents will earn the
normal commission on the
insurance.
Travel insurance now available on GDS
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