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Are your clients covered?

12 Feb 2020
Comments | 0

The World Health

Organization’s (WHO)

emergency committee

declared the coronavirus a

Public Health Emergency of

International Concern.

As WHO has not imposed

any international travel

restrictions, Travel Insurance

Consultants (TIC) policy

holders will not receive

payouts if they cancel trips

due to apprehension or

concern about travelling.

“Disinclination to travel

– anxiety, concern – will

not be covered. Should the

coronavirus lead to flight

cancellations or travel bans,

travellers who purchased

insurance within 48 hours

of paying for their trip will

qualify for ‘unspecified

event cancellation cover’

on the non-refundable

portions of their unused

travel arrangements,” says

TIC sales and marketing

manager, Simmy Micheli.

She adds that TIC policy

holders are fully covered

for emergency medical and

related expenses should

they contract the virus on a

journey.

Uriah Jansen, md of

Oojah Travel Protection,

which administers Hollard

Travel Insurance, told TNW

that Hollard would also

provide full medical cover

if any of its policy holders

caught the illness while

travelling. Policy holders

would also be covered

for ‘unexpected illness’

cancellation cover if they

contracted the illness in

South Africa and had to

cancel a journey while ill.

Policy holders on Hollard’s

comprehensive and business

policies also qualify for

‘cancellation for any reason’

cover if they purchased

insurance within 24 hours of

booking. This allows them

to receive cover for the nonrefundable portion of their

unused travel arrangements,

provided that trips are

cancelled more than

48 hours before travel. 

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