Cancellation fees waived amid coronavirus outbreak

Global hospitality brands are waiving cancellation fees and putting health measures in place to protect their guests against the spread of coronavirus.

Hyatt says it will waive cancellation fees until February 29 for greater China guests with reservations at Hyatt hotels globally and all guests with reservations at Hyatt hotels in greater China.

IHG and Marriott will do the same for guests travelling to or from Mainland China, Hong Kong SAR, Macau SAR, or the Taiwan region.

Radisson has revised its cancellation policy, extending it until February 29. Guests with room reservations in any hotels globally can request a cancellation free of charge, regardless of booking channel.

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