Carnival Passport gives agents new learning tools

Carnival Cruise Lines has updated and enhanced its learning tools for travel agents with the launch of Carnival Passport, a comprehensive new learning management system that houses all the line’s training and educational activities in one easy-to-access area within GoCCL.com.

It replaces Carnival Cruise Lines University (CCLU) and gives agents more flexible and customised learning options.

With Carnival Passport, agents can select learning activities that best suit their particular educational needs while earning credits along the way. This differs from the former CCLU programme, which outlined set activities for earning credits.

Travel agents can earn credits within Carnival Passport by participating in tutorials, webinars, trade shows, seminars at sea and the From Your Home to Our Home Port programme. Carnival Passport also features Carnival Adventures, the line’s new social learning game for travel agents that is unique in the cruise industry and designed to provide a fun and engaging platform for learning more about the company and all its helpful tools. Travel agents who have earned degrees with CCLU will receive credit for their previously completed activities within Carnival Passport.

Carnival Passport features six levels: Fun Seeker, Extraordinary Explorer, Awesome Adventurer, Fantastic Voyager, Daring Discoverer and Grand Globetrotter. Upon completing each level, agents will receive a certificate along with an electronic version of a logo stamp featuring their level of completion, which may be used in marketing materials. After completing a level, agents will be issued points, which they can enter into the line’s Travel Agent Rewards Programme. Carnival Passport gives agents the opportunity to earn more than 36 500 points in the Rewards Programme.

Additional features and benefits include a convenient layout, allowing agents to easily view a menu highlighting live events, a calendar of upcoming events, a video library and an educational catalogue that references all the offerings on the site. It also stores agents’ registration information, ensuring they only need to enter their information once when registering for various Carnival events. In addition, a search functionality allows agents quick access to areas most important to them.

Travel agents can access Carnival Passport through GoCCL.com.