Emirates is gearing up to launch its first “biometric path.” Passengers will soon be able to check in for their flight, complete immigration formalities, enter the Emirates Lounge, and board their flights, simply by walking through the airport, using a mix of facial and iris recognition.
Eventually, the “live” passenger tracking capability will also improve security and the airline’s ability to deliver better and more personalised services. For instance, enabling the Emirates airport team to locate and assist ‘late’ customers who would otherwise miss their flights.
The new technology will cover departures, arrivals, transit, chauffeur drive connections, and lounge access in Dubai. Initially focussed on first and business class travellers, Emirates intends to extend the “biometric path” to economy class travellers in Dubai, and to other airports outside of Dubai in the future potentially.
The latest biometric equipment has already been installed at Emirates Terminal 3, Dubai International airport and can be found at select check-in counters, at the Emirates Lounge in Concourse B for premium passengers, and at select boarding gates. Areas where biometric equipment are installed will be clearly marked.
