Fastjet has introduced an enhanced value-based fare family structure for travellers.
Speaking at Africa’s Travel Indaba, fastjet Zimbabwe COO, Vivian Ruwuya, said: “We are thrilled to introduce our enhanced fare family across our network of flights. We recognise that travel plans can change at short notice. Our customers want flexibility when they book with fastjet, and through our new fare family, we have provided them with exactly that, plus more.”
Previously, fastjet offered customers a choice of two types of fares: Value and Value Plus. The new offering includes a third option, Value Flex, and a revamped Value Plus, with additional benefits included with each fare.
The entry-level Value fares include a generous baggage allowance and travellers can also change bookings, with a change fee and fare difference where applicable.
The new Value Flex fares offer the same baggage allowance as the Value fares, plus extra flexibility to change travel plans, with two no-fee changes permitted at any time prior to travel.
The Value Plus fares now include unlimited no-fee changes, refundability, and two pieces of checked baggage allowance with a combined weight allowance of 32kg.
The new fare products are available for booking through the fastjet website, mobile app, call centre, fastjet sales shop, and airport ticket sales desk, or the airline’s authorised travel partners.
