United Airlines has announced refreshed applications for iPhone, Android and BlackBerry 10 which will enable travellers to manage their travel in real time during irregular flight operations such as delays and cancellations.
With the new feature, United mobile app users who experience flight delays or cancellations will be offered the option to keep their existing itinerary or, where available, to change to a new one. Travellers whose flights are affected can use the mobile app to accept new flights that United has automatically confirmed or search for alternative routes, airports and dates of travel.
“The new features and updated look of these apps give travellers increased convenience, flexibility and control. United will continue to invest in building powerful mobile tools for our customers with many significant enhancements scheduled to roll out over the next year,” says Scott Wilson, United’s vice president of merchandising and ecommerce.
The airline has also announced plans to make mobile boarding pass scanning available by the end of this year at all the domestic airports it serves.
