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Monday Smile: Airport limits hugs

27 Oct 2024
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Travellers saying goodbye at Dunedin Airport in New Zealand might have to keep things brief. 

The airport, on the South Island, has introduced a three-minute limit on embraces at its drop-off zone as part of a broader effort to ensure safety and maintain a smooth flow of traffic. 

According to Dunedin Airport's Chief Executive, Dan De Bono, the airport wanted to avoid the harsh messages and penalties often seen at drop-off zones, such as wheel clamping or fines. 

“We’re trying to keep it light-hearted. Airports are common spots for farewells, and we wanted to find a gentle way to manage this,” De Bono told Radio New Zealand (RNZ).  

He noted that extended goodbyes in the drop-off area were creating congestion, leaving little space for others. 

“It's about giving everyone a chance to hug,” De Bono added. “Airports are hotbeds of emotion… our staff have seen some interesting things over the years.” 

The new rule has sparked considerable attention. Critics on social media, reacting to a Facebook post that drew thousands of comments and views, argued that the airport shouldn't dictate how long people can hug, with one person calling the rule “inhumane”. 

However, others appreciated the airport’s friendly and humorous approach, particularly when many airports worldwide are imposing drop-off fees. 

De Bono clarified that there won’t be a special team enforcing the hug limit, but staff may politely ask those lingering too long to move to the car park.  

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