Home
FacebookSearchMenu
  • Subscribe (free)
  • Subscribe (free)
  • News
  • Features
  • TravelInfo
  • Columns
  • Community
  • Sponsored
  • Contact Us
    • Contact Us
    • About Us
    • Advertise
    • Send Us News

Share

  • Facebook
  • LinkedIn
  • E-mail
  • Print

Qantas – no flights until October

03 Jul 2020
Comments | 0

Qantas has cancelled all international flights until October 24, and its regular pre-COVID-19 international network is unlikely to return until at least July 2021, depending on borders opening and other travel restrictions, according to a statement sent to trade partners.

Michi Messner, Qantas regional manager Africa, told Travel News: “We’ve cancelled all bookings up to and including October 24. Passengers may choose to hold their ticket in credit for travel to be completed by December 31, 2022, or may apply for a refund. For all other bookings held beyond October 24, normal fare rules will apply.”

The airline’s network is reviewed on an ongoing basis and decisions to cancel flights for future travel dates are made in stages, in response to various factors impacting travel. “This means that customers who have booked a flight in late 2020 or 2021 may not know the status of their flight until closer to their travel dates. We understand that this is frustrating, however we don’t want to cancel flights that we may be able to operate,” the statement said.

Once the airline decides to cancel a flight, it will generate the flight cancellation on a customer's booking via the GDS. Commercial policies are continuously updated on Qantas Agency Connect, outlining options available to the customer, including a refund. The airline requests agents to add the customer’s contact details to their booking via an OSI, as it may need to contact the customer via SMS or email using the information in their booking.  Alternatively, the customer could choose to cancel their flight subject to fare rules and conditions, the statement said.

 

Sign up to our mailing list and get daily news headlines and weekly features directly to your inbox free.

Alaskan cruises ‘off the table’ for SA travellers

10 Jul 2025
Comments | 0

Major expansion planned for George Airport

10 Jul 2025
Comments | 0

FlySafair expands Cape Town-Kruger network

10 Jul 2025
Comments | 0

Club Med SA nears bookings launch

10 Jul 2025
Comments | 0

Feature: Delta’s sustainability milestones

10 Jul 2025
Comments | 0

Ritz-Carlton's new yacht makes debut

10 Jul 2025
Comments | 0

Air travel round-up: EK increases Milan flights

10 Jul 2025
Comments | 0

Louis Vuitton ‘cruise ship’ makes waves in Shanghai

10 Jul 2025
Comments | 0

Latest Changes on Travelinfo (10 Jul '25)

10 Jul 2025
Comments | 0

Ireland travel skids to a halt

09 Jul 2025
Comments | 0

VFS to open one-day UK visa centre in Bloem

09 Jul 2025
Comments | 0

WTAAA study shows global shift to professional fees

09 Jul 2025
Comments | 0

SQ and MH partnership gets conditional approval

09 Jul 2025
Comments | 0
  • Load more

FeatureClick to view

New products July 2025

Poll

I don't sell cruises because...
  • © Now Media
  • Privacy Policy
  • Travel News on Facebook
  • eTNW Twitter
  • Travel News RSS
  • Contact Us
  • About Us
  • Advertise
  • Send Us News