South African Airways has resumed flights between Johannesburg and Hong Kong following Typhoon Mangkhut.
“Following the receipt of weather update and forecast from the authorities in Hong Kong, SAA is satisfied that the conditions are now within the airline’s operating limits to resume flights. This follows the suspension of flights between the two destinations in the last three days. The typhoon has now passed through Hong Kong, which clears the airspace for us to resume operations.
“To ensure that we assist all customers affected by the cancellation of our flights, we have deployed a bigger aircraft to operate over the next two days. As recovery operations continue in Hong Kong, we urge our customers to take note that ground services at the airport in Hong Kong as well as public transportation may still be affected,” said Tlali Tlali, SAA spokesperson, in a statement.
The airline’s rebooking policy applies for SAA tickets issued on/before September 17. The policy also states that customers are able to rebook on another SAA flight for a later date at no extra charge and subject to availability, in the same cabin. A change in cabin or change of routing will not be permitted.
This policy is applicable to SAA-operated flights only, issued on SA (083) ticket stock and not on separate tickets of other airlines.
Tickets must be re-issued on/before September 20 and travel must commence on/before September 25. No waiver on cancellation and refund applications applies.
No further flights from other airlines have been affected.
