TC unveils ‘Coach’ – a 24/7 learning management system

TRAVEL Counsellors
has launched a new
in-house learning
programme to develop its
agents and help them build
their business based on
retention and referrals.
The new programme,
‘Coach’, currently offers over
260 courses while 70 new
courses will be introduced
in the coming months. The
topics range from personal
development and technology
to products, sales, and
marketing.
Coach is available 24/7,
and agents can access it
wherever and whenever they
want. Other tools in Coach
include webinars; toolkits;
‘Quicks Hits’, designed
for those who are keen to
absorb new knowledge but
only have a few minutes to
spare; and pocket books,
a range of short mini
books on a range of topics,
including time management
and mindfulness.
“Our focus has also been
to make the content really
engaging for those using
Coach to learn and develop,
so ultimately people can
choose how they would like
to consume their training in
a way that suits them and
their business needs,” says
Michael Vincent, head of
learning and development at
Travel Counsellors.