A court ruling that prevents Iberia from cancelling the
subsequent legs of a booking if a client is a no-show, has been hailed as a win
for agents, although some are warning that it could have complex repercussions
for the industry.
Spain’s Supreme Court ruling could set a precedent for other
airlines flying into the EU and eventually even result in an industry- wide
shift in no-show policies, according to industry experts canvassed by TNW.
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