United Airlines is introducing Braille markings on aircraft interiors to allow visually impaired passengers to independently navigate the cabins.
Braille labels have been introduced on 12 of its aircraft, indicating rows and seat numbers, as well as information in and around the toilets, according to skift.com.
In a press release, United said it was the beginning of its plan in partnership with the National Federation of the Blind and the American Council of the Blind to explore ways to support visually impaired travellers. It aims to implement Braille signage across its entire fleet in the next three years.
“Finding your seat on a plane or getting to the restroom is something most of us take for granted, but for millions of our customers, it can be a challenge to do independently. By adding more tactile signage throughout our interiors, we’re making the flying experience more inclusive and accessible,” said Linda Jojo, United Executive Vice President, Chief Customer Officer.
