Fend off Fraudsters

Christo gives his tips to
help agencies protect
themselves.
Conduct background
checks on new
employees – including
ITC and criminal record
checks.
Contact previous
employers to find out
about the person’s
behaviour and conduct at
work.
Make use of e-Watch and
social media.
Implement an
anonymous tip-off hotline
at work where employees
can report irregular
and/or fraudulent
conduct.
Conduct regular fraud
awareness training
sessions so staff
can learn about what
constitutes fraud and its
consequences.
Conduct regular internal
audits to ensure all your
internal controls are in
place and adhered
to.
Ensure work duties
and controls, especially
in your accounts
department, are clearly
documented and
segregated – have one
person load payments
and another approve
them. Conduct regular
spot checks. “We have
investigated a huge
amount of fraud where
creditor and debtor
invoices have been
falsified and payments
have been made in staff
and family members’
bank accounts,” says
Christo.