SAA introduces upgraded website

SAA has launched a newlook
website, promising
more speed, options and
simplicity for users.
Agents can use the new
website to book the Step
Up ancillary on behalf of
clients. Step Up enables
passengers to upgrade from
economy to business class
by submitting an offer to the
airline, which then approves
or denies the request within
24 hours of departure.
“Flysaa.com assists
passengers with travel
needs, from booking a
ticket to advance checking
in, to upgrading travel class,
or finding accommodation
and renting a car,” says
Kim Thipe, SAA head of
Marketing.
The website’s new
features include a simple
design and content
elements (making it easier
to navigate), user-friendly
icons and a rebooking
feature that allows
customers to rebook
international flights. It
is fully accessible for
customers with special
needs, including passengers
who rely on assistive
devices such as screen
readers.
The website is geolocated
and can facilitate
transactions in multiple
currencies.
Flysaa.com will continue
to be upgraded with new
features and functionality
throughout the year.