While travellers were packing and making sure they were ready for their December holiday, agents were hard at work ensuring the trip happened as smoothly as possible.
Of course, this meant navigating the unexpected hiccups along the way.
But this is where agents have the opportunity to add real value to clients.
If you added value to your clients in an unexpected or interesting way, and made their trip one to remember, we would love to hear about it!
You can email your December success story to etnweditor@nowmedia.co.za .