THE right to correct personal
information (PI) is dealt with
as follows.
The request of the Data
Subject (DS) may be for one
of following:
‘Correct or delete’ PI if it
is: ‘inaccurate, irrelevant,
excessive, out of date,
incomplete, misleading or
obtained unlawfully’;
‘Destroy or delete’ PI if it
may no longer be retained
in terms of POPI i.e. the
purpose for which it has
been collected and/
or processed has been
achieved (see also ‘destroy
or delete’ obligation in terms
of section 14.4).
The request by the DS must
be dealt with by the RP as
follows:
Correct, destroy or delete
the PI, as the case may be;
Provide the DS with ‘credible
evidence in support of
the information’ i.e. that
it’s been done (read with
section 22);
If the parties (DS and
RP) cannot agree, a note
must be attached to the PI
indicating that a correction
was requested but not
agreed to;
If changes to the PI ‘have
an impact on decisions that
have been or will be taken’
then each person to whom
the PI has been disclosed
must be advised;
It must advise the DS of any
of the above steps taken.
The requests by DS must
comply with sections 18 & 52
(Form of request: information
it must contain) of PAIA.
From Louis the Lawyer – POPI
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