TAP Air Portugal has blocked non-Iata agents from processing flight bookings on the GDS as a result of high volumes of wastage, according to a spokesperson.
The spokesperson confirmed that a few Iata agents had also been blocked in error. Iata agents who are experiencing difficulty are advised to contact the airline and provide their Iata number. “All queries will be resolved as quickly as possible.”
The spokesperson advised that negotiations are under way to determine the way forward for the airline and non-Iata agents. The Lisbon head office will release information in the next two days that will clarify TAP Air Portugal’s official position.
In the meantime, non-Iata agents are able to book the airline through its direct booking channels.